TicketSettings Object
Contains information about a business's settings in relation to tickets.
This object is used by the following operations:
- PUT /api/businesses/{BusinessID}/ticketsettings
- GET /api/businesses/{BusinessID}/ticketsettings
- Operations that reference the BusinessSettings object
- Operations that reference the Business object
The properties included in the TicketSettings object are listed below.
| Property | Type | Description |
|---|---|---|
| TicketSupport | string | Indicates whether the business supports tickets on the platform. |
| TicketWorkflowDefKey | string | The unique workflow definition key for the custom workflow for tickets, if a custom workflow for tickets is in use. |
| TicketCommentWorkflowDefKey | string | The unique workflow definition key for the custom workflow for comments on tickets, if one is in use. |
| Visibility | string | The visibility setting for this resource. For a list of valid values, see Visibility Settings. |
| MarkdownSupport | string | Indicates whether markdown is supported for the resource. Valid values: com.soa.feature.enabled or com.soa.feature.disabled. |
| ExternalLinkSupport | string | Indicates whether external links are supported in markdown copy being added for the resource. Valid values: com.soa.feature.enabled or com.soa.feature.disabled. |